Privacy Policy
Last updated: 6 November 2026
This policy explains what personal information The PIT collects through this website and when you contact us, why, and what your rights are.
Who we are
The PIT, 101 Wells Road, Totterdown, Bristol, BS4 2BS, is run by Plaster, who are responsible for your information (the “controller” in data protection law). Questions about this policy or your information: hello@pitbristol.com or 0117 953 0320.
What we collect and why
Enquiries. When you use our enquiry form we collect your name, email address, phone number, your answers to the form’s questions and anything you write in the message. We use them to reply and to arrange viewings, hires and bookings. Our lawful basis is our legitimate interest in answering enquiries, or taking steps at your request before entering into a contract with you.
Newsletter. When you sign up we collect your name and email address and use them to send occasional emails about exhibitions and events at The PIT. Our lawful basis is your consent, which you can withdraw at any time using the unsubscribe link in any email or by contacting us.
Emails and calls. If you contact us directly we keep the correspondence so we can deal with your request and any booking that follows.
Website analytics. Only if you accept analytics cookies, we use Google Analytics to understand how the site is used (pages visited, how you found us, the kind of device and browser, and an approximate location). Our lawful basis is your consent. See our Cookie Policy.
Embedded content. Some pages can show videos or music from YouTube, Vimeo, Spotify, SoundCloud, Mixcloud or Instagram. These only load if you choose to, and that service then collects information under its own privacy policy.
Server logs. Like all websites, our hosting records technical information such as IP addresses and the pages requested, to keep the site secure and working.
Who we share it with
We don’t sell your information. We only share it with the services that help us run The PIT and this website, who act on our instructions:
- WP Engine, who host the website
- our email provider, which delivers enquiries and newsletter sign-ups to our inbox
- our mailing list service, if you sign up to the newsletter
- Google, for Google Analytics (only with your consent)
- jsDelivr, the content network that serves some of the site’s code, which sees your IP address when you visit
Some of these services store information outside the UK. Where they do, they are covered by UK adequacy regulations or the standard contractual safeguards approved under UK law.
We may also share information if the law requires it.
How long we keep it
- Enquiries sent through the website: deleted automatically after 24 months.
- Newsletter sign-ups: until you unsubscribe.
- Booking and hire correspondence: as long as needed for the booking and our legal and accounting obligations (normally six years).
- Google Analytics data: up to 14 months.
Your rights
You can ask us for a copy of the information we hold about you, and to correct it, delete it, restrict or object to how we use it, or transfer it to you or someone else. Where we rely on your consent you can withdraw it at any time. Email hello@pitbristol.com. We’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please tell us. You can also complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).
Changes
We’ll update this page if anything changes. The date at the top shows when it was last updated.